Privacy Policy

Privacy Policy

This Privacy Policy describes how Life Change (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

If you have any questions or would like to exercise your data protection rights, please contact us at:

📧 sac@life-change.shop

1. Personal Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

a) Order Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

Purpose:
To process your order, arrange shipping, provide confirmations, and communicate with you.

b) Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and interaction with the website

Purpose:
To improve website performance, prevent fraud, and analyze user behavior.

This information is collected automatically through cookies and similar technologies.

2. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Your consent

  • Performance of a contract (order processing)

  • Compliance with legal obligations

  • Legitimate business interests (such as fraud prevention and analytics)

3. Sharing Your Information

We only share your personal information with trusted service providers necessary to operate our business, including:

  • Shopify (e-commerce platform)

  • Payment processors

  • Shipping carriers

  • Analytics and advertising partners (such as Google and Meta)

These providers process data strictly to perform services on our behalf.

We may also disclose information if required by law.

4. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill your order

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your data at any time by contacting us.

5. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise your rights, contact:
📧 sac@life-change.shop

If you believe your rights have been violated, you may file a complaint with your local data protection authority.

6. Cookies

We use cookies to:

  • Enable website functionality

  • Improve performance

  • Analyze traffic

  • Deliver relevant advertising

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. International Data Transfers

Your information may be processed outside the European Union (for example, in Canada or the United States) through our service providers.

We ensure appropriate safeguards are in place in accordance with GDPR requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be available on our website.